About Us
We are a residential & commercial plumbing service company. JP's plumbing was founded in 2003 with the intention of providing our customers with the best possible service available. Since our inception, we have strived to continually change and grow with the industry. We are constantly making changes to serve you better and to make your experience with JP's Plumbing a great one.
JP's Plumbing's success is due in part from all the repeat business as well as customer referrals. We have been extremely blessed with a team of highly skilled professionals that continually strive to maintain the level of excellence that our customers have come to expect.
Give us a call and find out why JP's Plumbing is your neighborhoods preferred plumber.
P.O. Box 90065 Pasadena, CA 91109
Tel: 626-394-9641
Fax: 626-296-8685
Email: mailto:jay@calljpsplumbing.com
About the Company
Here at JP's Plumbing we guarantee customer satisfaction. What that means to us is that you, the customer, are going to get the service you need in a prompt manner at your convenience. It means that the hob will be done right the first time, at or above all local and national core requirements. it means that your home or business will be left as clean or cleaner than when we arrived. It means that you will be treated with the highest respect. It means that we will give you the best value for your money.
Here's How:
Customer Service Representatives
Our CSR's will answer your call in a courteous manner and take all the information required to get our technicians to your location. They will place you in a database that will allow us to track your history with us so that we will be able to assist you more effectively. Your call will be dispatched to the technicians out in the field through radio communications.
Technicians
Our technicians are fully and professionally trained. They come to your premises in fully stocked trucks that carry thousands of parts so that we can service your needs immediately. They give you the "Red Carpet Treatment" and wear shoe protectors over their boots to protect your carpets. They work with drop cloths and clean up any mess they are done.
Our technicians wear full uniforms that have our company name as well as the technicians name so that you know who we are when we arrive at your door.
Trucks
Our trucks are well identified so that you know who we are when we arrive at your door. They are fully stocked with thousands of parts and literally are rolling warehouses. They have every tool imaginable to assist in getting the job done right and in a timely manner. Our trucks are always kept clean inside and out to represent you to the high standards that we at JP's Plumbing maintain.
Up Front pricing
With our "Up Front Pricing" you know what the job will cost before any work is done. Our technician not only takes the amount from our menu pricing guide, but he also shows you where he found the amount for that task. Not until you the customer, accepts that amount will any work be done. This is not an estimate, but an actual cost to perform the service needed so there will be no surprises at the end of the job.
Satisfaction Guaranteed
With JP's Plumbing, customer satisfaction is guaranteed 100%. If customer is not completely satisfied with an installation or repair, we will do whatever it takes to satisfy that customer and than and only then will we take payment for our services.
Prompt Service
Our technicians will be there when you need us. Our trucks are fully stocked and in your area everyday. If you need emergency service we offer 24 hour emergency service as well.
We are a residential & commercial plumbing service company. JP's plumbing was founded in 2003 with the intention of providing our customers with the best possible service available. Since our inception, we have strived to continually change and grow with the industry. We are constantly making changes to serve you better and to make your experience with JP's Plumbing a great one.
- We offer 24 hour emergency service.
- We use "Up Front Pricing Guide" giving you the actual cost of the job, before we do any work. No surprises!
- Our Trucks are fully stocked with 1,000's of parts so that we can perform the work right on the spot
- When you call the office, you get to talk to a real live person, not a machine
- We offer our famous plumbing protection program
- We offer a lifetime warranty on our workmanship
JP's Plumbing's success is due in part from all the repeat business as well as customer referrals. We have been extremely blessed with a team of highly skilled professionals that continually strive to maintain the level of excellence that our customers have come to expect.
Give us a call and find out why JP's Plumbing is your neighborhoods preferred plumber.
P.O. Box 90065 Pasadena, CA 91109
Tel: 626-394-9641
Fax: 626-296-8685
Email: mailto:jay@calljpsplumbing.com
About the Company
Here at JP's Plumbing we guarantee customer satisfaction. What that means to us is that you, the customer, are going to get the service you need in a prompt manner at your convenience. It means that the hob will be done right the first time, at or above all local and national core requirements. it means that your home or business will be left as clean or cleaner than when we arrived. It means that you will be treated with the highest respect. It means that we will give you the best value for your money.
Here's How:
Customer Service Representatives
Our CSR's will answer your call in a courteous manner and take all the information required to get our technicians to your location. They will place you in a database that will allow us to track your history with us so that we will be able to assist you more effectively. Your call will be dispatched to the technicians out in the field through radio communications.
Technicians
Our technicians are fully and professionally trained. They come to your premises in fully stocked trucks that carry thousands of parts so that we can service your needs immediately. They give you the "Red Carpet Treatment" and wear shoe protectors over their boots to protect your carpets. They work with drop cloths and clean up any mess they are done.
Our technicians wear full uniforms that have our company name as well as the technicians name so that you know who we are when we arrive at your door.
Trucks
Our trucks are well identified so that you know who we are when we arrive at your door. They are fully stocked with thousands of parts and literally are rolling warehouses. They have every tool imaginable to assist in getting the job done right and in a timely manner. Our trucks are always kept clean inside and out to represent you to the high standards that we at JP's Plumbing maintain.
Up Front pricing
With our "Up Front Pricing" you know what the job will cost before any work is done. Our technician not only takes the amount from our menu pricing guide, but he also shows you where he found the amount for that task. Not until you the customer, accepts that amount will any work be done. This is not an estimate, but an actual cost to perform the service needed so there will be no surprises at the end of the job.
Satisfaction Guaranteed
With JP's Plumbing, customer satisfaction is guaranteed 100%. If customer is not completely satisfied with an installation or repair, we will do whatever it takes to satisfy that customer and than and only then will we take payment for our services.
Prompt Service
Our technicians will be there when you need us. Our trucks are fully stocked and in your area everyday. If you need emergency service we offer 24 hour emergency service as well.
